"Notification Server" v. 2.5
"Notification Server" is designed for banks to provide their customers with an interactive on-line service delivered through various information channels (SMS, e-mail and etc.).
Functionality
The "Notification Server" system (further NS) usage provides a bank the opportunity of an effective solving the whole set of tasks:
- informing customers about the state of their banking products (credits, accounts, deposits and etc.);
- organizing information dispatches to current and potential customers;
- informing customers about new products and services offered by bank;
- providing reference information about the bank.
NS is effective in notifying customers about an approach of the events important from the point of view of information security (the beginning/end of a working session with the RBS system, execution of a settlement document, an authentication error, authentication options change and etc.).
Advantages for banks
Using NS for the purposes of an interactive on-line communication with customers provides an opportunity:
- to reduce banks’ expenses concerning information services offered to customers in the lobby (operating room, customer service area), or by means of the call-centre;
- to boost the consumer appeal of bank and its products by delivery of information service which replaces regular calls and visits to the bank for current account balance inquiry, getting transactions details etc.;
- to expand the toolkit of customer’s transactions security maintenance by means of RBS, plastic cards, payment transactions by the timely notification of customers;
- to increase the percentage of customers’ obligations timely performance (repayment of credits);
- to raise customer loyalty by means of extending bank’s services beyond the limits of standard clearing transactions;
- and etc.
By means of NS a bank is able to organize information interaction both with current and potential customers. Thus, a bank receives effective tools both for attraction of new customers and for raising loyalty of the current ones.
Benefits for customers
"Notification Server" is aimed at increasing of convenience and quality of servicing. It provides:
- requests serving in 24×7 mode;
- automatic reminder service about the important events for the customer;
- transactions security confidence;
- the access to a bank’s information service from any place.
Technical details
"Notification Server" has been developed at the same platform as the "CORREQTS" system. One of the important features of NS is its easy and flexible integration with any information system used by the bank (ERP-systems, processing systems, core-banking systems and etc.)
Among other technical advantages of NS are:
- three-tier distributed "consumer-server"-architecture;
- real-time operations mode;
- platform independent solution (based on JAVA-technology);
- support of various RDBMS including Oracle, MS SQL, Firebird;
- scalability of the solution, distribution of computation load and clusterization (support of the industrial solutions);
- possibility of integration with any external channels.
To receive more detailed information about the system, please, turn to the page http://www.bssys.com/eng/new/102/.
To receive detailed information about the new version of the "Notification Server" v. 2.5 system and purchase conditions, please, contact our Sales Department by phone numbers: +7 (495)785-04-94, 785-04-99 or the e-mail: sale@bssys.com.
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